Before the pandemic, the virtual world had quite a presence, however, it was not as predominant as it is now. Video conferencing solutions were for a few who needed them, and even the idea of telecommuting was far removed from reality for most people.
All of this changed with the advent of social distancing, giving rise to a whole new organization in our society.
Since the pandemic, online ordering services, videoconferencing services, digital solutions, and internet platforms have had exponential and unprecedented rebound and economic growth.
How is your business adapting to a new aspect of life? Are you open to having virtual platforms? How welcoming is your website? Are your customers comfortable with the interaction you are providing? If the trend is the digital world, then we must respond appropriately.
This is reflected in the conventional, for example, you can be a specialist in serving cafeterias, providing the necessary equipment and the proper preventive maintenance, but you may notice your customers looking to improve the quality of their water filters or even that the Society itself demands this from restaurants. There is a trend towards improving sanitation equipment, which can mean an opportunity if the ideal factors are provided.