Flexeserve is a British-based global leader in hot-holding technology, specializing in the “grab-and-go” and food-to-go sectors. Headquartered in Hinckley, UK, with a major US base in Southlake, Texas, the company has revolutionized how hot food is displayed and sold by focusing on maintaining “oven-fresh” quality for hours rather than minutes.
What Makes Them Stand Out
Flexeserve is defined by its departure from traditional heating methods like heated stones or heat lamps, which often dry out or continue to cook food. Their competitive edge includes:
- Patented Air Recirculation Technology: This unique convection system circulates heated air in a 3D pattern around the food. This creates a stable microclimate that preserves texture and moisture, preventing “soggy tops” or “hard bottoms.”
- True Hot-Holding: They are the only manufacturer to provide “true hot-holding,” allowing products like fries, pastries, and burgers to remain at peak quality for significantly longer periods (up to double or triple the industry standard).
- Thermal Multi-Zoning: Their units can maintain different temperatures on different shelves within the same open-fronted cabinet, allowing a single unit to hold a variety of food types simultaneously.
Important Equipment & Products
Flexeserve Zone®
Their flagship multi-deck heated display, available in countertop and floor-standing models. Features individually controlled temperature zones on each shelf. It uses an “air curtain” to keep heat in, making it highly energy-efficient and comfortable for customers to reach into even in air-conditioned environments.
Flexeserve Hub®
A high-capacity, enclosed hot-holding unit designed specifically for the back-of-house, delivery, and pickup markets. Designed to hold large quantities of packaged food (up to 60 large pizzas or 140 rotisserie chickens). It is engineered to keep delivery orders at the perfect temperature until the driver or customer arrives, streamlining kitchen operations during peak hours.
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